Refund policy
Returns & Refund Policy
Return Window
Returns are accepted within 14 days of delivery.
Return Conditions
Items must be new, unused, uninstalled, and in the original packaging to qualify for a return. Items showing signs of installation, use, damage, or missing packaging will not be accepted.
Restocking Fee
All approved returns are subject to a 20% restocking fee.
Return Shipping
Customers are responsible for all return shipping costs unless the item was received damaged or incorrect.
Original shipping charges are non-refundable.
Non-Returnable Items
The following items are not eligible for return:
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Electrical components once opened or installed
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Installed or used parts
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Special order items
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Clearance or final sale items
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue.
Return Authorization & Return Address
All returns require prior authorization from Papa Bill’s Powersports Plus. Because many items ship directly from our suppliers, the return address may be different from our business address.
Customers must contact us first to receive:
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Return authorization
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Correct return shipping address
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Any applicable return instructions
Returns sent without authorization may be refused.
Installation Disclaimer
Parts that have been installed, modified, or attempted to be installed are not eligible for return. Installing a part constitutes acceptance of the product.
Contact Information
Papa Bill’s Powersports Plus
271 Ahonen Rd
Otisfield, Maine
Email: papabillspsp@gmail.com